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info@turfexchange.com

FAQs

FREQUENTLY ASKED
QUESTIONS

What is "Artificial Grass"?

Artificial Grass is high quality nylon, polypropylene or polyethylene ‘filiments’ that are threaded through a primary and secondary backing. The filaments have been colored to look like a variety species of grasses, each with a thatch layer. Artificial grass is porous, letting water through and onto drainage. When it is laid on a drainage layer, it is then fastened in the middle and the perimertter as well as any special custom cut areas. The drainage layer usually consists of a compacted gravel layer, as well as silica sand layer. The silica sand also goes on top and weighs the artificial grass down, making it last long and looking spectacular!      

What is synthetic turf?

Well, it is the same as ‘Artificial Grass’, just using a different name.The latest generation of synthetic turf is a grass-like ground cover that replicates lush natural grass in appearance and function. When used on athletic fields, it provides a consistent year-round, all-weather playing surface built to withstand extended use without downtime for recovery. As a landscape cover, synthetic turf provides a low maintenance surface that doesn’t need to be watered or fertilized, and is available in styles that look like the grass types that are prevalent locally.

How is synthetic turf made?

Most synthetic turf systems installed today include a drainage layer, a multi-layered backing system, and resilient “grass” blades that are infilled with a granular filler to resemble natural turf. “Infilled” means that the man-made grass blades are interspersed with a top soil created with sand and/or granulated recycled tire rubber or other infill materials that provide the necessary stability, uniformity, and resiliency. Each blade customarily stands above the infill material. The typical blade length and system characteristics are determined by the specific activity requirements. In some applications, the synthetic turf system includes a pad or elastic layer underneath the turf, often in combination with lower pile height and less infill.

What are some more benefits of Synthetic Turf?
  • MULTI-USAGE
  • Durability
  • Climate Resistance
  • Shock Absorption
  • Technology
  • Playability
  • Soft Fibers
  • UV Security
  • Easy to Adjust Styles
  • Easy to Clean
  • Easy to Keep
  • Perfect for Indoor/ Outdoor
  • Reduced Upkeep Price
  • Environment-friendly all year around!

 

 

Who will work on my property?

Well trained, supervised personnel with the proper equipment. All installers are trained in the entire sod removal and turf installation process.

Are you a licensed Landscaper?

Yes, we are fully licensed. We hold all the required and necessary licenses for a landscaping company.

What is the smallest lawn you will exchange?

The smallest lawn we will exchange is 300 sq/ft.

How do you schedule your clients?

We try to schedule our clients whenever works best for their schedule. We will book initial appointments as late as 8pm at a customer’s home. For the installation process, the typical installation is 2-3 business days depending on the size of the job. It is best that these days are back-to-back during the week.

Does your turf come with a warranty?

All of our turf comes with a 15 year warranty.

Is your turf pet friendly?

All of our turf is great for pets. It simply needs to be occasionally rinsed off, pet urine will not affect the quality of the turf.

How popular is synthetic grass for landscape and recreation use?

Synthetic grass for landscape, golf and other recreation applications is the fastest growing segment of the synthetic turf market. Over 35 million square feet of synthetic grass for landscape and recreation use was installed in 2012.

How is synthetic turf being used in the landscape and recreation market?

Thousands of homes, businesses, golf courses, municipalities, parks and tourist attractions like Disneyland and Steve Wynn’s Las Vegas resorts have turned to synthetic grass. Artificial grass provides a lush, attractive landscape solution that requires minimal resources and maintenance while saving millions of gallons of water each year. It is also a smart way to beautify public spaces such as highway medians and airport landing strips that would otherwise be difficult and expensive to maintain. Synthetic grass reduces city maintenance costs, freeing tax dollars for other purposes.
Synthetic turf also promotes greater utilization of land, as you can do more with the same space surface than with natural grass. Rooftops once deemed unusable for high rises and residential buildings can now feature inviting green area. Hotels that had to restrict the use of lawns for parties and events can now schedule as many functions as they can book.

Is synthetic turf safe?

More than 50 independent and credible studies from groups such as the U.S. Consumer Product Safety Commission, and statewide governmental agencies such as the New York State Department of Environmental Conservation, New York State Department of Health and the California Environmental Protection Agency, have validated the safety of synthetic turf (see Position Statements to learn more).